In this powerful episode of The Live Music Industry Podcast, we sit down with Hillary Gleason, Founder and Executive Director of Backline, a national non-profit organization dedicated to providing mental health and wellness resources to those working in the music industry. With a focus on the unique challenges faced by musicians, crew members, and other professionals in this high-pressure field, Hillary discusses the mission of Backline, the vital services the organization offers, and the importance of making mental health resources easily accessible. The conversation explores not only the struggles of industry professionals but also the systemic changes needed to prioritize mental well-being within this community. Whether you're an artist, road crew, or someone in the wider music ecosystem, this episode offers crucial insights and practical steps to better understand and support the mental health of those in the music industry.

What You’ll Learn in This Episode

• Backline’s Mission to Support the Music Industry
  Backline is a 501C3 non-profit organization that connects music industry professionals with essential mental health resources. Learn how the organization works to simplify the process of accessing therapists, counselors, and wellness professionals who are trained to address the unique needs of those working in the music industry. Hillary explains how Backline helps individuals and families navigate the often-overlooked mental health challenges of the industry, from isolation to substance abuse.
• The Catalyst Behind Backline’s Creation
  Hillary Gleason shares her personal journey and the tragic loss of two musicians to suicide in 2019, which inspired her to create Backline. She discusses how this event highlighted the urgent need for better mental health support networks for the music community and motivated her to take action by founding the organization in October 2019.
  (03:15)
• The Unique Mental Health Challenges in the Music Industry
  Professionals in the music industry face a range of challenges that can exacerbate mental health struggles, including financial instability, lack of routine, and extended periods of isolation while on tour. Hillary breaks down these specific issues and explains why those working in music often need specialized mental health support that takes into account their unique work schedules and lifestyle.
  (08:02)
• Free and Accessible Resources for Music Industry Professionals
  One of the key aspects of Backline’s model is that all of its services are free of charge, including their case management program. This program helps individuals find affordable therapy options based on their financial situation, ensuring that cost is not a barrier to getting the help they need. Learn how Backline provides practical, personalized support to industry professionals, from artists to touring crews and roadies.
  (06:10)
• Who Uses Backline’s Services?
  Backline supports a wide range of people in the music industry, from musicians and touring artists to road crews, managers, agents, and tech professionals. With over 39% of their users identifying as artists, and others from streaming platforms, tech, and support roles, Backline’s services are designed to be inclusive of everyone in the industry. This holistic approach ensures that the organization addresses the mental health needs of the entire music ecosystem, not just the performers on stage.
  (12:34)
• The Impact of COVID-19 on Mental Health in the Music Industry
  When the COVID-19 pandemic hit, Backline quickly adapted by launching virtual support groups to help music industry professionals navigate the emotional and financial uncertainty caused by the crisis. These groups provided a space for people to share their struggles and receive emotional support during a particularly challenging time. Discover how these support groups have continued to thrive even as the world has started to recover.
  (21:19)
• How to Access Backline’s Services
  Accessing support through Backline is simple and straightforward. Individuals can visit the organization’s website and fill out a form to connect with a case manager, who will help guide them through available mental health services. Whether you are seeking therapy, group support, or wellness resources, Backline ensures that help is just a click away.
  (30:14)
• Broad Eligibility for Support Services
  Backline’s services are available to anyone working in the music industry—whether you’re an artist, a touring crew member, a venue staff member, or someone working in music tech or ticketing. Hillary discusses the importance of this wide eligibility to ensure that everyone in the industry who needs support can access it.
  (34:00)
• Seeking Support Even if You're Not in Crisis
  Hillary encourages individuals who may not be in immediate crisis to still reach out to Backline for support. Mental health is just as important for those not currently in distress, and preventative care and mental wellness are key aspects of maintaining long-term well-being. Learn why early intervention and ongoing support can prevent more serious mental health issues down the road.
  (35:06)
• Supporting Backline Through Donations and Fundraising
  Backline is funded through a combination of grassroots fundraising, donations, and support from the music industry itself. Hillary shares ideas for how fans and industry professionals can help support the organization’s mission, such as including donation options during ticket purchases or donating directly to the cause.
  (43:22)
• The Vision for the Future: Mental Health in Every Green Room
  One of Backline’s long-term goals is to have its mental health resources available in every green room across the country. By ensuring that every artist and crew member knows where to find mental health resources when they need them, Backline hopes to normalize conversations about mental health and reduce the stigma associated with seeking help in the music industry.
  (52:00)